Missed Appointments and Cancellation Policy
We require at least 24hrs notice if you would like to cancel an appointment. We understand and appreciate busy lifestyles and that things can pop up, however please have consideration for our time, and another client who could have had your appointment slot.
Repeated missed appointments or cancellations with insufficient notice will result in a 20% surcharge that will be added onto your subtotal at your next appointment. Failure to pay will result in future appointments being refused until payment has been made.
For appointments booked online and missed 50% of your treatment charge will be deducted automatically.
Gift Vouchers are available for purchase
Vouchers can be either a treatment or a specified amount that can be used against services or products at SJBeauty. They are non-refundable and must be redeemed within 3months from date of purchase. Any vouchers brought to us after this will be considered void and unusable.
We accept cash and all leading debit/credit cards at SJBeauty. Minimum payment for card is £10.00. We do not accept cheques.